Understanding the ins and outs of the Salesforce platform is vital for any individual involved in its ecosystem, regardless of their role. Specifically, the knowledge encompassed in the Certified Administrator Certification is crucial. Here, we delve into some key Salesforce Admin concepts that can help improve your grasp of the platform. Roles vs Profiles: Clarity on the Difference Roles and profiles form the cornerstone of the security model within the Salesforce platform. They define the field of visibility and allowable actions for every user. Profiles generally determine what a user can do on the platform. They define the nature of access a user has to a specific object – this could be read, create, edit, or delete rights. Profiles also dictate individual permissions such as "Create Dashboard Folders", "Export Reports", or "Modify All Data". Roles, on the other hand, are more about what users can see within the system. The role hierarchy ensures a...