During my Salesforce Marketing Cloud TA roles, there is an endless debate on the ownership of Marketing cloud. Mostly, I was in between IT department and Marketing department. Both has different structures, human resources, budgets and goals. As working under Marketing department, the focus was mostly on the emails, messages, the design of creatives, journey builder design, quality of message language, time of the message, leveraging point and click tools and many more. As working under IT department, the focus was always on the development of emails, development processes, how to create a version control system for Salesforce Marketing Cloud, integration patterns with multiple systems, synchronization of data, data model, automation and sql query efficiencies and many more. There was no single true answer, there is always a political discussion at CxO level, and you are in between to balance best for the company. Deep knowledge into the sales and marketing automation reveals an u...