As an integral component of becoming a proficient Salesforce professional, understanding core Salesforce features such as Record Types and Page Layouts is pivotal. Both Record Types and Page Layouts can synergistically work together to generate personalized experiences for your Salesforce users. In the world of Salesforce, however, the conundrum remains: Record Types or Page Layouts - which one is superior? This article provides a comparative analysis between the two and guides you through various scenarios you might encounter, providing insight on when to use what. A Closer Look at Page Layouts Page Layouts in Salesforce is a powerful tool that determines the kind of fields your users can see on a record. It gives you the ability to add sections, fields, custom buttons, and links, along with several other features. You can create multiple Page Layouts and allot each to different user groups, thus personalizing the user experience. For instance, you might have a single account reco...